When students can’t log off, and the error screen shows files from Application Data, here’s a straightforward way to sort the problem:
1: All students have a link to the “IT Help” webpage on their desktop. They cannot delete the link, so it WILL be there.
2: When the page loads, look under “Manage Your IT Account”, and you’ll see “What to do if you exceed you profile space”
3: About a third of the way down, click the link called “My Profile’s Application Data”
4: From there, find the uppermost files listed in the original error message. You shouldthen be able to log off.
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